Recent Posts

How Quickly Can You Have a Team Onsite to Help with Water Cleanup?

8/7/2020 (Permalink)

"Need help?" We understand the need for rapid response and restoration to minimize the loss of your business property. Call us right away we are available 24/7.

Our SERVPRO Team of Technicians Will be on Onsite Immediately Following Your Call.

My business is closed due to leaking water that has spread across the entire office space. Our customers and employees had to be turned away due to safety concerns. So far, it is only the floor that is damaged and any items sitting directly on the floor. We cannot re-open. All the water must be removed, and everything must be dried. We need to recover from this catastrophe, or we may have to close permanently.

Our SERVPRO Niagara Falls team is available 24 hours and seven days a week. We can usually be on-site in less than four hours. Our first order of business is to ensure that it is safe to enter the premises. In situations where there is a concern about live electrical circuits, we arrange to turn off all electrical services. We use portable generators to run all of our equipment for water removal and drying activities. Our team works closely with yours to keep everyone safe.

Can You Recover and Salvage Waterlogged Materials?

Many materials can be removed and dried separately before being returned to your commercial property. Each item is evaluated. Those judged to be salvageable can be dried and staged at a separate location until the building is ready.

Materials such as wet drywall, wet insulation, laminated floors, padding, and often carpeting must be removed and replaced. Damp drywall can swell and lose structural integrity. Insulation becomes matted and loses insulation properties. Laminate flooring swells and lifts, causing permanent damage. Carpets absorb moisture and absorb dyes that often cannot be removed. 

We use blowers and dehumidifiers to reduce moisture to normal levels. Repairs and restoration can move forward quickly.

Our objective is to return your commercial space to you as fast as possible. Our fast response limits the amount of water damage and reduces the time your business must remain closed.

Call SERVPRO of North Niagara County (716) 299-0330 to assist with your emergency water cleanup and restoration needs.

See more about Niagara Falls.

How Can I Remove Standing Water in My Niagara Falls Basement?

7/22/2020 (Permalink)

Water dripping down a concrete wall. Unexpected water damage from a flood can be hard to wrap your head around. Call SERVPRO we can help you through the storm.

Unexpected flooding in the basement of your home can be a threatening presence, so it is vital to remove this water and its effects as quickly as possible. 

Natural flooding can affect your Niagara Falls home quickly in the right conditions. Rising water around your structure can present immense pressure on elements like your foundation masonry units. Vulnerabilities that exist in the mortar joints or block work itself can quickly become exposed when hydro-static pressure forces water through these openings. Once water damage exists on the basement floor, it is vital to begin work on removing this threat as soon as possible. 

Because flood damage in Niagara Falls homes can be a widespread and devastating force, it is a situation that our SERVPRO team remains prepared to face all year round. When we first arrive at a flooded address, the chief objective is to begin extraction work to identify any considerable structural breaches that require repair or reconstruction. Extraction can involve multiple tools, but the standard machines and devices that our team chooses for natural flooding include: 

  • Submersible Pumps 
  • Trash Pumps
  • Truck-Mount Pumps
  • Wet Vacuums 

What Repairs Can Prevent Flooding Again? 

A thorough inspection of the block work and other vulnerable points of your basement can identify where flood water entered your home and if this continues to be a threat. In some situations, hydraulic cement can seal over smaller vulnerabilities, while more substantial breaches might require controlled demolition and reconstruction of foundation walls. Homeowners that experience flooding regularly might also consider the installation of diversion equipment such as sump pumps.

Addressing the pressing concerns of flood damage and preventing it for the future are two efforts that blend the restoration and reconstruction abilities of our SERVPRO of North Niagara County team. No matter how we can help, we are available 24/7 at (716) 299-0330.

Can the Pack-Out Process Restore Fire-Damaged Contents from My Lewiston Home?

7/17/2020 (Permalink)

green SERVPRO ozone machine SERVPRO Provides Pack-Outs, Warehouse Cleanup and Restoration of Contents, and even an Ozone Chamber to Eliminate Odors from Fabrics and Clothing

Protecting and restoring personal belongings after a fire can be a challenge, but with advanced tools and technology at our facility, our SERVPRO team can help.

Protecting your personal belongings can be an essential aspect of restoration and recovery for your Lewiston home after a fire loss. While other symptoms and effects can be overwhelming to address, often, homeowners recognize the need for professional restoration services from our SERVPRO team. During both the job scoping phase and emergency services and mitigation, we can take the necessary precautions to protect and restore damaged contents to reduce your overall loss. 

It is often ideal for content management to happen on-site with both relocation or service cleaning after fire damage in Lewiston homes or businesses. In more extreme cases, we can remove damaged content to our nearby facility focus cleaning and attention. Understanding what your belongings can undergo under our supervision can help put your mind at ease with relinquishing these possessions' responsibility to our qualified team. Often, the work done on fire-damaged belongings when they reach our warehouse includes several tools and machines:

  • Ultrasonic Submersion Tank 
  • ESPORTA Wash System 
  • Ozone Chamber 

How Do Smoke Residues Get Removed from Hard Surfaces?

In the care of our professionals at our warehouse, your personal belongings can receive thorough cleaning efforts. Using the appropriate equipment to address the immediate concerns can aid certain items with a pressing need for smoke residue removal. Soot can be a threatening presence on surfaces, making it critical to remove these particles adhered to contents as soon as possible. With hard surfaces and materials like ceramics or glass, the best approach for eliminating soot damage is the ultrasonic submersion tank. The technology behind this device is intricate, using vibration to generate millions of microscopic bubbles that explode 

Can Technicians Restore Fire-Damaged Fabrics and Soft Materials?

The ESPORTA Wash System is one of the advanced tools available to our technicians working to restore fire damaged contents in our SERVPRO facility. This machine can help to reduce the probability of permanent staining and odors. It is a gentler recovery option designed almost exclusively for softer materials like fabrics. Because soot and smoke residues can continue to be a threat for even these items in your house, it is crucial to have advanced technologies that can effectively and efficiently recover these possessions.

What Process Removes Odors from Your Belongings

Many practices can help with deodorization in your home after a fire loss incident, but recovering your contents affected by smoke and burning odors is a different obstacle. While many of these same tools can work in your house to neutralize odors trapped in specific materials, severely impacted items removed and sent to our facility require more direct odor elimination. Much like the recovery of your house, ozone generators can have a direct and efficient impact on neutralizing trapped scents and your personal belongings. Our chambers at the warehouse allow us to deodorize an entire room full of contents and items relocated from your house simultaneously. There are distinct advantages to choosing ozone chambers, despite the process being unsafe for living creatures directly exposed to while the chemical reaction takes place. Some of these include:

  • Happens While Other Restorative Processes Continue 
  • Addresses Multiple Contents Simultaneously
  • Is Safe to Use on Many Types of Materials 

What Happens Until Restoration Completes?

Among the greatest apprehensions for homeowners relinquishing their responsibility for their personal belongings to our trusted certified professionals is what becomes of their possessions until restoration completes in the house. Often the restoration process is longer than the time it takes to restore and recover individual items in our care at the warehouse. It then becomes a situation where our careful and meticulous data collection and inventory solutions maintain a constant awareness of the location of your items and their current conditions. While you wait for in house mitigation and restoration to end, you can depend on our team to offer:

  • Closely Monitored Inventory 
  • Climate-Controlled Warehouse Storage
  • Staging for Final Inspection Before Return

Addressing the primary concerns to your damaged contents after a fire loss can require an immediate evaluation from one item to the next. Between both on-site relocation and recovery or pack-out to our SERVPRO of North Niagara County warehouse, we have the techniques in advanced tools and technologies to help. Give us a call anytime that you need us at (716) 299-0330.

Why Do I Need to Use Air Movers and Not Regular Fans?

7/6/2020 (Permalink)

SERVPRO warehouse with drying equipment Our water damage technicians have the equipment and experience to restore your home to pre-damage condition.

SERVPRO's High-Velocity Air Movers Provide Targeted Airflow in Your Niagara Falls Home

While fans and HVAC systems may support proper ventilation as you dry out your Niagara Falls home, they do not promote adequate evaporation from surfaces. Time is of the essence during your home restoration. Otherwise, the impacted areas are subject to secondary damage. Professional air-movers allow for more thorough drying since they can target the surface directly. 

How Do Air Movers Remove Excess Water?

Air Movers Work in Conjunction with Extraction and Dehumidification Equipment

Water removal from your Niagara Falls house is a multi-tiered process. After our IICRC specialists vacuum away excess water with portable extraction equipment, they move on to air mover and dehumidifier use. Air movers help speed up the evaporation process. As the surface water evaporates, it saturates the air just above the surface, making the air movers essential in pushing the saturate away and replacing it with warm, dry air from the dehumidifiers.

How Many Air Movers Do I Need in My Home?

  • Technicians identify the class of water damage to decide the level of damage and the amount of required equipment.
  • It is essential to use enough air movers to facilitate consistent airflow across every wet surface.
  • Typically, technicians place one air mover per 150 to 300 square feet of the impacted area. 

Technicians balance the number of air movers with dehumidifiers since too few air movers slow the drying process, while too many air movers can cause secondary water damage. It is crucial that the air movers do not cause more evaporation than the dehumidification equipment can pull out at once. 

For assistance anytime day or night, contact SERVPRO of North Niagara County. Reach our emergency response team at (716) 299-0330. We’re Faster To Any Size Disaster. 

See more about Niagara Falls

How Can I Speed Up Water Removal Inside My Niagara Falls Business?

6/22/2020 (Permalink)

water damaged property Call us at (716) 299-0330 to go over any concerns or to have a crew deployed to your business for emergency assessment.

Enlisting the Help of SERVPRO Water Removal Professionals Limits Damage to Your Niagara Falls Deli

When you run a deli and marketplace where water damage rips throughout several areas, the extent of the water loss can be immense. An event such as this calls for prompt attention by expert water restoration technicians (WRT) to bring your Niagara Falls business back to preloss condition. Whether a pipe burst or you had water overflowing from the bathroom, these types of cleaning jobs are never routine. Rather than trying to handle the cleanup on your own, you can trust that SERVPRO has the skills and equipment to provide you with high-quality service. In most scenarios, we can be at your location in as little as four hours because We’re Faster to Any Size Disaster!

Does SERVPRO Handle Water Removal and Drying?

When you call us for commercial water removal in Niagara Falls, there is a tight window for us to work before the onset of secondary damage to your deli. Rather than you taking the time to hire a selection of contractors on your own for each phase, we take care of every step for you for full restoration services. When you hire our team of skilled technicians, you can count on us for:

• Pack-out Services
• Water Extraction
• Debris Removal
• Drying
• Moisture Detection
• Controlled Demolition
• Cleaning, Deodorizing, and Sanitization

Why Should We Call SERVPRO?

To get quality results with water removal and restoration, you need trained experts on the job. Our team proudly carries a variety of certifications through the Institute of Inspection Cleaning and Restoration Certification (IICRC). What this does is prepare us to put together a plan of action featuring proven steps for mitigation, water removal, drying, and disinfection. Depending on the scale of your project and your needs, we adjust accordingly to ensure you get results fast.

Is There Anything I Should Do Until You Arrive?

When you have a water loss incident in your deli, there are certain things to avoid until our Green Fleet Arrives:

• If there are any chance electrical outlets or wires may have gotten wet, avoid all power sources.
• Is your deli in a leased space? If so, you should contact the property owner to inform them of the water loss event as soon as possible.
• You should know that initial drying efforts with consumer fans may cause secondary damage by circulating moisture droplets. We bring industrial-strength drying tools and dehumidifiers to pull air from surfaces while removing moisture from the air simultaneously.
• When faced with commercial water damage, never wait to call for help. Failing to initiate cleanup efforts may bring about structural issues or the onset of mold growth in as little as 48 hours after saturation.

Why and How Does Secondary Damage Develop?

Moisture left behind from improper water removal can bring the potential for costly secondary damage. This is why it is essential to look for hidden moisture pockets after water removal gets completed with pumps and extraction tools followed by drying measures. Water likes to migrate to dry spaces, so the use of professional moisture detection tools is the best way to locate any moisture left lurking around. When we are on the job, we use tools such as:

• Thermal imaging technology
• Moisture sensors
• Moisture meters

Because moisture is often undetectable to the naked eye, the use of advanced technology is a necessity. The faster that you have a crew on the scent to get to work, the easier it is to limit the loss due to secondary damage and the potential for mold and mildew growth.

We Leave Your Deli “Like it never even happened.”

Our team has had the pleasure of working on countless commercial water removal projects, so we understand the need for cleanliness and sanitation. We must leave the interior of your deli in the preloss condition so that your staff and customers enjoy it. Our skilled technicians have a broad range of EPA-registered disinfectants and cleaning agents so that we can be sure all surfaces get cleaned adequately so that everything is deodorized and sanitized. What this does is two-fold – it generates a clean result while also inhibiting the onset of foul, musty odors.

Can I Be Sure All Moisture is Gone?

As mentioned, we have a vast assortment of water detection tools at our disposal so that we can ensure all hidden moisture gets addressed. However, we also come back to your place of business to take readings, making sure that the relative humidity levels in the environment are right where they should be.

Do you have more questions about professional water removal and the proprietary methods that we have at SERVPRO of North Niagara County? Call us at (716) 299-0330 to go over any concerns or to have a crew deployed to your business for emergency assessment.

How Can I Recover a Flooded Basement?

6/18/2020 (Permalink)

Flooded Basement We’re Faster to Any Size Disaster.

SERVPRO Performs Efficient Flood Damage Recovery in High-Risk Areas. 

Why Does Basement Flooding Occur?

In Niagara Falls, the most common cause of the flooding is from rain and thunderstorms. Persistent rainfall can put a massive amount of stress on your home's drainage system and plumbing. Your sump pump, which is usually pushing rainwater away from subterranean areas of your home, can become overloaded. When there is too much water, the pump burns out, which can lead to significant flooding in your basement. SERVPRO can help mitigate losses by bringing high-pressure pumps to your property, which can pump water up and out of your basement.

What type of floodwater occurs from rainwater?

If your property suffers from flood damage in Niagara Falls, it is likely due to rainwater. Fortunately, rainwater classifies as one or two on the scale of water contamination. Unlike flash flooding, where there is a high risk of disease, rainwater flooding usually poses a lesser threat to your health. However, if you discover flooding in your property, it is essential to contact SERVPRO immediately. Large bodies of water can interact with pre-existing soiling in your home or degrade in a short time, requiring more aggressive restoration. 

What can I do to prevent rainwater flooding?

- Maintain gutters and internal plumbing in the house to avoid blockages

- Perform regular checks of your sump pump

- Store emergency power generators in case of an outage

Is it possible to use restorers in a power cut?

SERVPRO can bring portable generators to your property if there is a power outage in the area. Portable generators are not particularly efficient. However, the priority is to remove standing water quickly to reduce the likelihood of permanent damage or water degradation. We can perform these emergency services using portable generators before switching onto the mains for longer-term drying once the power returns.

Rainwater flooding can cause significant damage without timely intervention. Contact SERVPRO of North Niagara County at (716) 299-0330.

Find more Information about Niagara Falls

My Home Flooded, What Do I Do First?

6/2/2020 (Permalink)

Niagara Falls spillway, beautiful If you feel like Niagara Falls has flooded your home--Call SERVPRO for extraction, drying, and restoration.

Contact SERVPRO For Restoration and Cleanup Services in Niagara

Spring storms, melting snow, and an overflowing river can lead to flooding in your Niagara home. After the initial shock, and you and your family are out of immediate danger, it is time to go about the task of removing the contaminated floodwater and dealing with the cleanup.

Many of My Belongings are Wet and Dirty, Should I Throw Them Away?

No, SERVPRO Technicians Assess Items to Determine Restorability

After flood damage in Niagara, it might be tempting to simply go through your home and dispose of damaged belongings such as furniture, textiles, documents, and books.  However, our restoration specialists have a process to assess the contents in your home. Depending on the severity of the damage, technicians may take affected items to a secure offsite storage facility where they clean, dry, and restore your items whenever possible.

What Building Materials Are Subject to Damage? How Are They Removed?

  • Everything from carpet to ceiling may suffer damage during a flood.
  • Technicians remove ruined building materials such as soaked drywall and carpet padding.
  • SERVPRO disposes of destroyed items according to local and state ordinances, so you do not need to worry about hauling yourself.

What Might Happen if I Do Not Deal with The Flooding Right Away?

  • Moisture may travel throughout the walls.
  • Strong, musty odors may develop.
  • Mold colonies may grow and flourish with excess moisture.
  • Slow mitigation results in further damage and expenses

After a flood, safely cleaning your home is also an important consideration. Flood water is considered contaminated water by the EPA, requiring disinfectant use and careful safety precautions such as wearing appropriate PPE (personal protective equipment). As the homeowner, you may need to leave your home for safety purposes during some or all of the restoration process while technicians thoroughly sanitize your home.

For assistance 24/7, contact SERVPRO of North Niagara County at (716) 299-0330.

Should I Worry about Minor Fire Damage in My Niagara Falls Home?

5/22/2020 (Permalink)

charred ceiling of fire damaged house If fire damage occurs on your property, make sure to properly remediate the damage. Contact SERVPRO right away.

Here's What No One Tells You About Water Damage in Niagara Falls

Some fires do not spread and engulf large areas of a home in Niagara Falls. Some fires never spread out and only involve a small area. However, the interior of walls can hide some damage from view and keep you from realizing how much damage exists. Other types of damage that you can see might not seem severe but still pose risks to your family’s safety.

How can I tell if hidden fire damage exists?

Most homeowners do not own the equipment needed to perform inspections, in their residence in Niagara Falls to locate fire damage. SERVPRO technicians carry equipment that lets them see inside hidden areas like a wall’s interior. One of our services is performing a no-cost inspection, during which we can rule out or confirm hidden damage.

What kind of damage might exist inside walls or other places after a fire?

Even if the exterior surface seems only cosmetically damaged (bubbled or flaked paint), we might find brittle wooden beams, electrical wiring with melted sections, or even waterlogged areas from putting out a smaller fire. Each of these can occur by themselves or along with other types of damage.

If an inspection determines that fire damage exists, what can we do?

SERVPRO can schedule a time for the work to begin, and also give you a timeline of how long we expect such work to take. We understand that an accurate explanation of the entire process, even though it is a small project, can help minimize the disruption your family experiences.

What will SERVPRO do about hidden fire damage?

Depending on the severity of the fire damage we find, our building crew might need to remove some of the structural components in the affected area. We can make repairs more easily this way. We always explain to our customers exactly what we intend to do, as well as any options that might reduce the costs of the work.

After even a smaller fire, calling SERVPRO of North Niagara County helps you protect your Lewiston, NY or Newfane, NY property from fire damage. Our services number, (716) 299-0330, is answered 24/7.


Click here for more information about Niagara Falls.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Niagara Falls, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of North Niagara County today at (716) 299-0330 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Can I Limit Loss After a Water Incident in My Niagara Falls Home?

5/13/2020 (Permalink)

water pouring from living room ceiling into two bucket that woman is holding Water damage can catch you quite by surprise. Contact SERVPRO immediately for effective remediation services.

SERVPRO Arrives at Your Niagara Falls Property to Get Started on Water Removal ASAP!

The faster that you act after a water incident in Niagara Falls, the higher the chance you have of limiting loss and salvaging your belongings in structural materials. Our team of skilled technicians at SERVPRO have all of the training necessary to facilitate the removal of water in your home so that it gets restored to preloss condition. We are Faster to Any Size Disaster, and our team works to ensure your family gets back to normal as quickly as possible.

What Could I Have Done to Prevent this Water Emergency?

Jobs calling for professional water removal in Niagara Falls can come from a significant weather event, a substantial spill, or a burst pipe. Merely knowing the different ways that you can avoid or limit damage in the future is extremely helpful. This includes regular inspection and maintenance of your plumbing as well as your drainage system, roofing, and more.

Common Causes of Water Damage Within the Home:

  •   Leaving faucets running, or other human errors
  •   Burst pipes due to installation issues, age, or inadequate insulation in cold weather
  •   Appliance malfunction, such as washing machines, dishwashers, and hot water tanks
  •   Faulty sump pump equipment
  •   Substantial rainfall or faulty gutters
  •   Flash flooding, road overflow, and other natural events

If I Have a Water Emergency, What Should I Do?

Once you know that all of the people and pets living in your home are safe, you can then call your insurance provider and our team at SERVPRO. We send a water removal crew to your Niagara Falls location in as little as four hours so that we can begin the assessment phase of the process. If you can safely stop the flow of water in the loss zone, this is very helpful until we arrive. In some instances, you may be able to use old rags or towels, or close doors to help prevent water from migrating.

What Happens with Water Extraction?

Water in any area of your home can be a challenge, especially when it begins to migrate into dry areas. We bring industrial-strength extraction equipment with incredible lift and volume capacity to get the job done.

  •   The extraction equipment used depends on the type of water loss as well as the location in the home. 
  •   Many residences benefit from a combination of weighted extraction tools and light wand extractors. 
  •   If there is substantial water volume in any room or the basement of your home, we have high-powered truck-mounted extractors to pull up hundreds of gallons of water in a short time.

How Long Will the Water Removal Process Take?

Initial extraction is often wrapped up within 24 hours. However, a more considerable amount of standing water that measures over two inches in depth could take longer. Our skilled water restoration technicians (WRT) come fully equipped with all of the best tools and technology to get the job done:

  •   Electric submersible pumps help remove copious amounts of water in a short time frame
  •   SERVPRO trucks have with sizable storage tanks that hold up to 100 gallons of wastewater 
  •   In some instances, water is pumped from the home for safe disposal locally

Do I Have to Worry About Mold Growth?

A boost in humidity and moisture brings about the potential for microbial growth. This is why our highly-trained technicians take the time to locate all areas where moisture might be hiding carefully. We have a variety of moisture detection tools to help us find spots where water migrated so that drying can be appropriately executed. Our team also applies EPA-approved antimicrobial products throughout the home during the cleaning process. This prevents any mold spores from moving through growth stages while we focus on the total drying of your interior.

What Tools Do You Use to Monitor Moisture?

We have a variety of moisture detection technology at our disposal, many of which get used together to help us expedite the drying process.

  •   Moisture Meters – For use on floors, ceilings, and walls.
  •   Borescopes – For use on wall cavities and other nooks and crannies that are difficult to reach.
  •   Moisture Sensors – To determine the moisture content in various materials.
  •   Thermal Imaging Cameras – Help assess areas where water may have migrated, including floor spaces and wall cavities. 
  •   Thermal Hygrometers – To measure relative humidity within the loss zone and nearby areas within the home.

Drying is crucial to ensuring your water removal project gets completed thoroughly. Our crew takes readings from a room far from the water loss zone and compares it with other spaces. This allows us to determine the natural humidity levels in your home to measure how effective our drying plan is. In some cases, more invasive methods like controlled demolition are necessary to ensure all areas are dry.


Never go it alone when you need help with water removal. Our friendly technicians at SERVPRO of North Niagara County can come out 24/7 for emergency service. Call us at (716) 299-0330 to deploy a team to your location to get started right away.